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Key Features

Enhance the value of your equipment by purchasing extended warranty
Features parts replacement service that helps you handle any mishaps
On-site support provides fast and easy approach to solve the issues
Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
4 Year service duration to ensure maximum efficiency and precise results

LENOVO Services

4Y ONSITE NBD + PREMIER

Mfr # 5WS0Q25587 SKU 4968610

$84.28 MSRP $109.00 Save 23%

Regular price saves you $24.72 against MSRP.

Available

Product Overview

4Y ONSITE NBD + PREMIER

WARRANTY 4Y Onsite NBD + Premier
Lenovo On-Site + Premier Support - Extended Warranty - 4 Year - Warranty - On-site - Maintenance - Parts & Labor - Electronic, Physical
Lenovo On-Site + Premier Support - Extended Warranty - 4 Year - Warranty
On-site - Maintenance - Parts & Labor - Electronic, Physical

Technical Specifications

Product Type	Warranty
Manufacturer Part Number	5WS0Q25587
Provided Support	Parts Replacement
Provided Support	Repair
Provided Support	Phone Support
Service Duration	4 Year
Service Name	On-Site + Premier Support - Extended Warranty
Service Location	On-site
Manufacturer	Lenovo Group Limited
Brand Name	Lenovo
Service Main Type	Maintenance
Service Sub Type	Electronic
Service Sub Type	Physical
Service Characteristic	Parts & Labor
Service Response Time	Next Business Day - Parts and Labor

Marketing Information

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.

Lenovo ThinkStation P320 30C1, 30C2