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Key Features

Provides reliable support to resolve all your technical issues
Emergency Telephone Support service included to resolve your problems
Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
1 Hour - Emergency phone consulting service response time for your convenience with maximum efficiency
1 Year service duration to ensure maximum efficiency and precise results

STORAGECRAFT TECHNOLOGY CORPOR Services

SHDWPCT SRV_V5.X-SPPT-G/E-1YR-QTY 1-9

Mfr # SSPS50USSG011YZZZ SKU 3439821

$88.37 MSRP $123.19 Save 28%

Regular price saves you $34.82 against MSRP.

Available

Product Overview

SHDWPCT SRV_V5.X-SPPT-G/E-1YR-QTY 1-9

SHDWPCT SRV 5.X-PRSUP-QTY 1-4 G/E/N
StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Electronic
StorageCraft Premium Support - 1 Year - Service
24 x 7 x 1 Hour - Technical - Electronic

Technical Specifications

Product Type	Service
Manufacturer Part Number	SSPS50USSG011YZZZ
Provided Support	Emergency Telephone Support
Provided Support	Phone Support
Provided Support	New Releases Update
Provided Support	Web Support
Provided Support	Emergency Email Consulting
Provided Support	Web Knowledge Base Access
Provided Support	Email Support
Service Description	24x7x1 Hour
Service Duration	1 Year
Service Name	Premium Support
Manufacturer	Arcserve
Brand Name	StorageCraft
Service Main Type	Technical
Service Sub Type	Electronic
Service Response Time	1 Hour - Emergency phone consulting

Marketing Information

Premium Support

As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

Software: