HPE 5 YEAR TECH CARE CRITICAL WDMR DX325G10+V2 SERVICE

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Key Features

Helps you make an intelligent investment decision regarding the future of your equipment
Defective Media Retention service included to resolve your problems
Get valuable support at your doorstep without traveling one bit
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
6 Hour - Parts & Labor service response time for your convenience with maximum efficiency
5 Year service duration to ensure maximum dependability and accurate results

HEWLETT PACKARD ENTERPRISE Services

HPE 5 YEAR TECH CARE CRITICAL WDMR DX325G10+V2 SERVICE

Mfr # H42U7E SKU 15222731

$10,908.38

Available

Product Overview

HPE 5Y TC Crit wDMR DX325G10+V2 SVC
HPE Pointnext Tech Care Critical With Defective Media Retention - Extended Warranty - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor
HPE Pointnext Tech Care Critical With Defective Media Retention - Extended Warranty - 5 Year - Warranty
24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor

Technical Specifications

Product Type	Warranty
Manufacturer Part Number	H42U7E
Provided Support	Defective Media Retention
Provided Support	Parts Replacement
Provided Support	Repair
Provided Support	Phone Support
Provided Support	Visual Remote Guidance
Provided Support	Remote Diagnosis
Provided Support	Web Support
Provided Support	Knowledge Base Access
Provided Support	New Releases Update
Provided Support	Outage Management
Service Description	24x7x6 Hour
Service Duration	5 Year
Service Name	Pointnext Tech Care Critical With Defective Media Retention - Extended Warranty
Service Location	On-site
Manufacturer	Hewlett Packard Enterprise
Brand Name	HPE
Service Main Type	Maintenance
Service Characteristic	Parts & Labor
Service Response Time	6 Hour - Parts & Labor

Marketing Information

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions.

HPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

HPE Support Center provides an enhanced and personalized digital experience that helps Customers manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

HPE DX325G10+V2